Policy

Colour Nail Lounge is known for its clean, professional, and high-quality services. Our highly trained and qualified staff ensures you can trust the care you receive. We use only branded and high-grade products to deliver the best results whale prioritizing your safety. Hygiene and sanitation are taken seriously. and all necessary precautions are followed to uphold the highest standards. With a relaxing atmosphere and a wide range of quality services, you are guaranteed a fantastic experience at Colour Nail Lounge

1. We rescrve thc right to refuse service to:

• Individuals with open or intected wounds in the treatment area.

• Those in ill health who may be contagious or at risk of harm from our services.

• Anyone more than 15 minutes late for an appointment.

Rude, disrespectful, or disruptive individuals.

Anyone with past issues at our salon.

2. Prices may vary by salon due to different services and products. Please check our price list beforehand if cost is a concern. No price complaints will be accepted after the service.

3. Regular manicures are not guaranteed. but wc will touch up any chips within 24 hours.

4. Complimentary repairs for gel and dip powder manicures are available within seven days. Call our front desk with the technician’s name and service date to schedule.

5. We will charge tar repairs or replacements due to damages caused by you

6. We have a no-refund policy. If you are unsatisfied, notify us during or within 48 hours of the service. If we offer a complimentary correction. it will be scheduled within five days

7. We are not responsible lost or damaged personal belongings. Keep valuables with you during your apointment.

8. Gift certificates are non-refundable, non-exchangeable for cash and transferable. are not responsible for lost, stolen, or damaged certificates.

9. Services typically take minutes. reserve the right to stop taking customers 30-40 minutes before closing. Hours may vary due to weather or staffing. Call ahead to check availability.

10. Cell Phone: Please set your phone to vibrate and speak softly during your appointment. Use handsfree devices to avoid contaminating your nails and be attentive to your manicurist to avoid delays.

11. You are responsible for checking your allergy risks before the service.

12. Our salon is smoke- and drug-free. Smoking of any kind is strictly prohibited.